Frequently Asked Questions
How do I care for my J.Co Apparel T-shirt?
To keep your T-shirt looking its best, we recommend washing it inside out in cold water and tumble drying on low heat. Avoid using bleach or ironing directly on the design.
Can I change or cancel my order?
Once an order is placed, it is processed quickly to ensure timely delivery. If you need to make changes or cancel your order, please contact us here as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Typically, standard shipping within the U.S. takes 5-7 business days, while express shipping takes 2-3 business days. International shipping usually takes 7-14 business days.
How can I contact customer service?
If you have any questions or need assistance, you can reach our customer service team here. We’re here to help and will respond to your inquiry as soon as possible.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor the status of your shipment.